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EnterpriseEst. —
TekumoPro
An Uber-like field-service platform that connects businesses with local, skilled technicians for onsite technology installation, support and maintenance.
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Overview
TekumoPro is a service-delivery platform that links enterprises, retailers and OEMs with local field resources for onsite technology work. The broader ecosystem spans TekumoPRO (contractor matching & field service), TekumoSMART (smart connected devices & sensors), TekumoIQ (real-time data dashboards for connected assets) and TekumoMS (managed project support & SLAs).
The Challenge
Coordinating distributed technicians, dynamic dispatch and real-time status across unreliable field connectivity — while supporting POS systems, digital menu boards, Wi-Fi/networking, cameras, kiosks and cabling — demands a resilient, automation-driven operations backbone.
The Solution
A real-time status and dispatch layer over a robust API uses live data and automation to match the right technician to each job, with offline-tolerant client patterns and a scheduling domain built for constantly changing assignments.
Key Features
- Contractor matching & technician dispatch
- Onsite job & work-order management
- POS, networking, cameras, kiosks & cabling support
- Real-time status & operational dashboards
- TekumoSMART / TekumoIQ / TekumoMS ecosystem
- AI-assisted automation to cut service costs
Engineering Highlights
- Real-time operational visibility across field teams
- AI & automation-driven technician dispatch
- Scheduling domain for dynamic, onsite assignments
